How to Set Up Doplac Live Chat on Your Website

Welcome to Doplac live chat!

You can easily set up Doplac Live Chat on your website. It improves customer service and allows your team to provide real-time assistance to visitors.

Follow these simple steps to get started:

Step 1: Add Your Website

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  Navigate to the "Live" section from the left menu and click on "Settings."
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  Click "Add New Website" to begin.
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  Name your website (e.g., "My Website") and provide the domain.
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  Click "Save" to complete the first phase.

Step 2: Integrate Live Chat

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  Click on "Integration" to find the HTML copy code, or go back to "Settings."
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  Under "Settings," locate the "Website Information" section where you can upload your logo and URL.

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  In the "Setup Instructions" section, copy the HTML code provided. To activate the Doplac Live Chat, this code needs to be placed in your website’s header.
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   If you’re using a custom website, send this code to your developer.

Optionally, integrate live chat with Discord or Slack to manage customer queries directly from your mobile device.

Step 3: Operator Settings

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  To add or invite team members to manage customer support, go to "Operator Settings."
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  Click "Add Operator" and select the team member you want to invite.
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  Once added, the team member can assist with live chat support on your website.

And that’s it!

With these steps, you’ll have Doplac Live Chat up and running on your website. It will allow you to respond to customers efficiently and improve their experience.

Note: For more Clarification, watch the Tutorial Video. Don’t hesitate to Contact our Support Team for any assistance.