How do you connect Slack to Doplac Live Chat?
Adding Doplac to Slack is as simple as following these steps:
Step 1: Sign In to Slack and Doplac
Ensure you're signed in to your Discord app in the same browser where you're logged into your Doplac.com account.
Step 2: Access Live Chat Settings
Navigate to the "Tools" section in Doplac. Click on "Live Chat" and then go to "Settings."
Step 3: Integrate Your Website with Slack
In the settings, you'll see the website you previously added. Click on the website to integrate it with live chat support.
Step 4: Connect Slack to Live Chat
Go back to "Settings." Under the "Setup Instructions," look for the option to connect the Slack app to live chat.
Step 5: Prepare Your Slack Server
Before connecting, ensure your Slack app has a specific or special server set up to receive customer inquiries. If you don't have a server, create one dedicated to customer support.
Step 6: Choose and Authorize the Server
Select the server where you want to receive customer inquiries. Click "Continue." Then, click on "Authorize" to complete the connection.
Step 7: Finalize the Setup
Once authorized, your Slack server will be connected to Doplac live chat.
That's all you need to do! You can manage customer support through Slack in this simple and effective way.