Adding Doplac to Slack is as simple as following these steps:
Step 1: Sign In to Slack and Doplac App
Ensure you're signed in to your Discord app in the same browser where you're logged into your Doplac.com account.
Step 2: Access Live Chat Settings
Navigate to the "Tools" section in Doplac app. Then, go to the Chat Settings section.
Live Chat > Settings
Step 3: Integrate Your Website with Slack
- In the settings, you'll see the website you previously added.
- Click on the website to integrate it with live chat support.
Step 4: Connect Slack to Live Chat
- Go back to "Settings."
- Under the "Setup Instructions," look for the option to connect the Slack app to live chat.
Step 5: Prepare Your Slack Server
- Before connecting, ensure your Slack app has a specific or special server set up to receive customer inquiries.
If you don't have a server, create one dedicated to customer support.
Step 6: Choose and Authorize the Server
- Select the server where you want to receive customer inquiries.
- Click "Continue."
- Then, click on "Authorize" to complete the connection.
Step 7: Finalize the Setup
- Once authorized, your Slack server will be connected to Doplac live chat.
That's all you need to do! You can manage customer support through Slack in this simple and effective way.
